Help & FAQ
Where are my vehicles and expenses stored?
Only on your device, in the app's local database. There are no servers, no account, no ads and no tracking. Data leaves your phone only if you export a CSV or backup file and share it yourself.
How do I move my data to a new phone?
With Caro Premium, create a backup file (Your data → Backup) and save or share it, then use Restore on the new phone. Keep the backup file somewhere safe, such as your Google Drive.
What does Premium include?
A one-time lifetime purchase that unlocks multiple vehicles, CSV export, backup and restore, your own categories, arranging the Home screen and appointment reminders.
I reinstalled Caro. How do I get Premium back?
Premium is linked to your Google account. Open the Premium screen and tap Restore purchase, using the same Google account as when you bought it. Your expense data is not restored this way, so use a backup file for that.
Where do fuel prices come from?
Today's prices are downloaded from the publicly announced prices of PTT or Bangchak. The request contains none of your expense data.
How do I delete all my data?
Vehicle → Settings → Delete all data, or uninstall the app.
How do I report a problem?
Email [email protected] with your phone model and what happened. Please do not send your backup file unless asked.
Still need help?
Email us with your phone model and the app version, and we'll get back to you.